What we collect
We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests.
When you subscribe to our mailing list or create an account we collect your name and email address. Every time we contact you, we will provide an option for you to un-subscribe from our mailing list.
If you place an order on our site we will ask for your billing and delivery addresses and telephone number to help us fulfil your order. We will also ask for your payment details when you make a purchase. We do not store your credit card details in our database.
We may use information collected about you through cookies and web beacons to track and analyse usage behaviour. Information on deleting or controlling cookies is available at www.aboutcookies.org
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When fulfilling your order we may use your information for the purposes of the prevention and detection of fraud. We may also share specific information upon governmental request, in response to a court order, or when required by law to do so. We do not provide information to these agencies for marketing or commercial purposes.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.